Warranty Policy
2-Year Product Warranty
At EroDelight, we stand behind the quality and craftsmanship of our products. We offer a 2-year warranty from the date of purchase on all our electronic devices. This warranty covers any manufacturer defects in materials or workmanship under normal use.
What Our Warranty Covers:
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Manufacturing Defects: We'll replace the product free of charge if it fails due to a flaw in the manufacturing process.
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Operational Failures: If the product stops working as intended within the 2-year period, we will exchange it for a new one.
What Our Warranty Does NOT Cover:
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Normal Wear and Tear: The warranty doesn't cover cosmetic damage from regular use, such as scratches or fading.
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Damage Caused by Misuse: We cannot cover damage resulting from improper use, accidents, unauthorized repairs, or failure to follow the product's care instructions.
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Lost or Stolen Items: The warranty does not cover products that are lost or stolen.
How to Make a Warranty Claim:
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Email our customer support team at support@erodelight.com.
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Include your order number, the product name, and a detailed description of the issue.
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Providing photos or a short video of the defect can help us process your claim faster.
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Our team will respond within 3 business days to guide you through the exchange process.
This warranty is non-transferable and is only valid for the original purchaser.